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What Master Hire is doing to manage the risks around COVID-19

COVID-19 (Coronavirus) 1200 x 630

COVID – 19 (Coronavirus) INFECTION MANAGEMENT

Master Hire has undertaken various measures of control to minimise the risk of infection from COVID – 19 (Coronavirus) to our valued people, customers and suppliers. This is being undertaken to facilitate the continuation of service in a healthy and safe manner during the current crisis, which we acknowledge is part of our social responsibilities.

  • We are ensuring our team is regularly informed with information on what can
    be done to minimise the spread of the virus.
  • We are minimising the spread of contamination and contraction between people through heightening the importance of personal hygiene, avoiding physical contact such as handshaking, and increasing personal space between team members and customers.
  • We are taking additional measures when servicing equipment for you by using sanitiser on main touch points such as handles, levers, controls, steering wheels, starter cord handles and keys etc.
  • We are having a daily cleaning regime in and around our stores for common touch points such as counters, phones, keyboards, office equipment, drawer handles etc.
  • We are enabling some team members to continue their work from home to reduce person-to-person contact.
  • We are ensuring management has the most informed advice to share with their teams on developments and any new strategies required.
  • We are communicating any contingencies in the event of a major isolation to ensure continuation of service to our customers.
  • We are using technology such as video conferencing apps to conduct meetings rather than travel and have face to face contact.

During these unprecedented and ever changing times, Master Hire’s primary concern is the health and safety of our staff and their families, our suppliers and our customers.

We are adjusting the way we do business and will continue to update you with what we are doing as a business as the COVID-19 situation evolves and further advice is given by government health officials.

Currently:
• All Master Hire stores are open and fully operational with social distancing measures and increased hygiene in place for our staff, suppliers and customers.
• Our mechanical staff and field service technicians are fully operational with the above measures also in place.
• All equipment is available for hire as usual with increased cleaning procedures in place for all items.
• Our delivery and pick up services are fully operational in all stores and available to service our customers across our network.

Master Hire would like to thank our customers, our suppliers and our amazing staff for their patience and support during these difficult times.

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Choosing and Using The Right Jackhammers

Jackhammers, also known as “breakers” or “breaker hammers”, are a crucial tool in construction and demolition, allowing the user to quickly break apart hard surfaces to allow for further building projects and access to otherwise inaccessible areas. If you’ve decided you need a jackhammer but you aren’t sure which kind will suit your needs, Master Hire has put together this guide to choosing and using your hire equipment.

Large Jackhammers for Heavy-Duty Work

Many people ask us how to break concrete with a jackhammer. It all comes down to the size of your equipment. With large points and chisels available, Master Hire’s large jackhammers are ideal for breaking through medium to thick concrete in large-scale industrial and construction applications. As they can be quite heavy to lift and operate, Master Hire also has dedicated trolleys to make using this large jackhammer easier and quicker.

Our large and medium jackhammers aren’t designed to be held up to a wall; however, you can use them for:

  • Breaking apart concrete slabs, footings and paths
  • Removing large tiles and bonded pavement
  • Cutting and removing bitumen
  • Removing rock and hard clay
  • Breaking apart brickwork (medium jackhammer)

Is using a jackhammer hard?

The mechanism inside the breakers does all the hard work for you. The hardest part is holding onto the machine for extended periods of time or lifting and holding the jackhammer against walls or structures. Due to their weight our large and medium jackhammers aren’t designed to be held up to a wall.

What Is a Kango Hammer?

Builders often refer to a concrete hammer drill or small jackhammer as a Kango drill/hammer. A Kango drill is a brand of hammer drill that combines the hammer part with a chisel and a drill to break up concrete, flooring, paving slabs, and more. These are heavy-duty pieces of equipment that are capable of penetrating tough materials.

Choosing a Smaller Jackhammer

Small jackhammers are great for light concrete work and they can be used horizontally when working on walls. If you were needing to remove tiles, plaster or stucco, a small jackhammer is the perfect tool. Our small jackhammers also transform into a hammer drill for drilling holes up to 32mm into the concrete.

To work out what size jackhammer you need, contact Master Hire and discuss your project with one of our friendly professionals. We will ensure you receive the exact piece of hire equipment that you require.

What is a Pneumatic Jackhammer?

Pneumatic jackhammers, or “air jackhammers”, use high-pressure air from an air compressor. The air compressor usually needs to be powered by a diesel engine in order to harness the sufficient amount of air flow required to adequately perform the demolition. We have both small air compressors and trailer-mounted air compressors available for hire, depending on the size of the jackhammer.

There are different sized air jackhammers available for hire, including:

  • 25lb Air Jackhammers – these are great for light demolition work or clay digging and they require at least a 50cfm compressor to operate
  • 40lb Air Jackhammers – ideal for breaking up pavements and concrete slabs and they require at least a 100cfm compressor to operate
  • 60lb and 90lb Air Jackhammers – ideal for large-scale demolition work and they require at least a 185cfm compressor to operate

To work out what size air compressor is needed for your jackhammer, read the information above or get in touch with one of our team members and we will assist you. A range of points, chisels and other attachments are also available for hire from Master Hire. The best jackhammer bit for concrete will depend on the scope of your project and the model of jackhammer you choose.

Safely Operating Your Jackhammer

Always move the jackhammer by using your legs to lift. This way, you will avoid injuries and strain to your back. Make sure you are using the right personal protective equipment, including gloves, safety boots, ear protection, and face protection. Additionally, you can use vibration-damping gloves to protect your hands and wrists.

Speak to Master Hire about Jackhammer Rentals

To hire any size of jackhammer from Master Hire in the Darling Downs, South East Queensland and the Mid North Coast of New South Wales, don’t hesitate to get in touch with our team. We will help you find the right piece of equipment for your project. Call us on 1300 107 107 to find your nearest branch or contact us online today.

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What Size Stump Grinder Do I Need?

Stump Grinding

Are you stumped by the prospect of stump grinding in your yard? There are many commonly asked questions that people have when selecting a stump grinder. How big a stump grinder will you need? How much will you have to grind the stump? What will be required for cleaning up afterwards? After all that, is there a way to put the new wood chips to use? That just covers the technical side of stump grinding – there’s the commercial side, too. To ensure quality equipment for a reasonable price, where should you look when hiring a stump grinder? Well, to answer all these questions and more, check out our handy guide to stump grinders below.

How Big is Big Enough?

When you’re dealing with unsightly roots and hard-to-clear tree stumps, you’re likely going to need a stump grinder. Depending on the size of the job, there are a variety of options. For one, you could use a small walk behind unit. Alternately, there are larger stump grinders that work as an attachment on a mini-loader. If you’re totally green when it comes to removing a stump, it can help to talk to the professionals at Master Hire who can help diagnose the right solution for your problem.

How Far Should a Stump Be Ground?

There are limits on how far you can grind a stump down, which will differ depending on where you’re grinding. Generally, you should grind the stump down to a little under the surface level. It makes sense from a technical point of view, too. Any more than that, and you’d need something other than a standard stump grinder to access the roots.

Using a Stump Grinder as an Attachment

A mini loader, also known as a skid steer loader, is a small, engine powered machine with powerful lift-arms and hydraulic hose connections for various attachments. There are a range of different attachments which can be used with a mini loader to make the job easier, including a stump grinder. Depending on your situation and available room on the site, it might be better to use a stump grinder as an attachment on a mini loader.

Master Hire has a range of mini loaders available for hire: the wheeled mini loader and the tracked mini loader. Bother are perfect for moving and levelling dirt and are both powerful enough to run a stump grinder attachment on stubborn stumps. Master Hire also stock a wide variety of other attachments for the mini loaders, which will fit on a trailer for your convenience. Like all their equipment, they can be picked up or delivered from one of their many branches.

How to Clean Up After Stump Grinding

Woodchips can take years to decompose. If you don’t have that long and you don’t want woodchips in the area where you’ve ground the stump, you’re going to have to remove them. Once you’re done grinding the stump, rake away any debris in the area like wood chips, twigs and branches. If you’re planning to cover the area with topsoil and planting something new, pour the soil to slightly higher than ground level; during the planting process it will settle. From there, it’s up to you – you could plant new lawn, shrubs, or even a new tree.

Getting Your Hands on the Right Stump Grinder

Unless you’re planning on using the stump grinder day in day out, the most efficient way of getting your hands on the right stump grinder is to rent one. Master Hire has a range of stump grinders and the all the information you’ll need to use them. Plus, you can hire the stump grinder for only a few hours if need be or even a few weeks. The choice is yours.

Contact Us

Master Hire has a large network of stores that covers much of South East Queensland and the mid north coast of New South Wales. We hire out much more than just stump grinders and mini loaders. We’ve got air tools & compressors, cherry pickers and scissor lifts, equipment for cleaning, compacting, concreting, earthmoving, generating power, lighting, scaffolding, trailers, tipper trucks and more. Master Hire is a family owned and operated company with over twenty-five years of experience and was recently awarded the 2019 Australian Rental Company of the Year by the Hire and Rental Industry Association.

If you’re looking to rent a stump grinder or are searching for another piece of equipment to hire, we’ve got you covered. If you’ve got questions about which piece of equipment is best for the job at hand, or about how to best use it, Master Hire will look after you. Get in touch today by sending us an email or call 1300 107 107.

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Top 4 Father’s Day Gifts

Father-Child

(as voted by Dads) – We have taken the liberty of asking Dads the hard question. We even managed to extract an answer out of them! We surveyed dads and asked the question:

“What do you want for Father’s Day?”

See our top 4 Father’s Day requests below.

4. Socks & Jocks

Ahhh the ol’ “Socks ‘n’ Jocks”! Just be clear, our Dads answered the question, “What do you want for Father’s Day?” – not “What do you think you’re getting for Father’s Day?” Regardless, our survey results have shown and that the old socks and jocks have still found favour with Dads.

3. Tools

Maybe all of Dad’s tools have gone missing! Maybe he just wants a new shiny toolbox… Whatever the reason may be, tools are on our Dads wish-list this Father’s Day. At Master Hire we have a range of big tools for Dad – see our Big Toys (earth moving) section here.

Tools

2. Gift Cards

“Its more than a card”  This is a gift card! It could be anything!”
Dads have no doubt been watching too much TV. Our survey has shown that they want a gift card for Father’s Day. The good thing is, there are a lot of stores offering gift cards and vouchers, including Master Hire!

1. Nothing – “Just Time with Family”

“Ummmm… ahhhh nothing…”  was the common response followed by “Just time with the family… -spend some time with my kid/s.” Our Dads really just want to spend time with their families. If you already have something for Dad, make sure to give him some quality time this Father’s Day!

“Have a great Father’s Day!”
From Master Hire

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How to compact sand, dirt and crusher dust in preparation for pavers

Crusher Dust, gravel and grass

A large heavy plate compactor is often used to compress different types of soils and gravel. These units have a large motor mounted on top of the plate that is used to vibrate the plate. Compaction is one of the most important steps in any construction project. It provides the stability needed to properly support structures, roads and paths. Therefore it is critical that you match the right type of compaction equipment with your project.

Important things you need to know before starting your compaction project are:

  • What is the size of the area to be compacted?
  • What is the compaction rate required (if known)?
  • What type of soil is needed to be compacted?
  • What type of finish do you require after compaction?

How to best compact soil

Plate compactors are best suited to the compaction of bituminous and granular materials e.g. granular soils, gravels and sands or mixtures of both. Cohesive soils such as silt and clay are best compacted using the impact force produced by an upright rammer.

There are generally two types of soil when it comes to compacting, granular soils and cohesive soils. Here are the main differences between the two.

Granular Soils

These are soils like gravel and sand and very difficult to compact regardless if they’re wet or dry. They tend to crumble when picked up and have limited cohesive strength.

Cohesive soils

These soils typically have high clay content and hold together firmly. They need to contain a certain amount of moisture to help ensure proper compaction. Each soil will need a different type of compactor to efficiently compact the soil.

Small Compaction Plate

How to compact sand for paving

Specifically compacting sand is tricky due to its granular composition. For this reason, when you are preparing your bed for pavers, it’s critical you compact the bottom layer of dirt or soil before you put down a layer of sand for your pavers.

Before you start compacting your soil for pavers, make sure the surface you’re compacting is level and the soil is evenly spread. You can use a mini loader, larger tracked loader, with spreader bars, or simply a hand held lawn lever to spread the soil evenly across your surface. Secondly wet it. Ensure the moisture content in the soil is correct. Moisture in your soil is vital to achieving proper compaction as the water helps slide soil particles together. Not enough moisture might lead to inadequate compaction; too much moisture will leave water-filled voids that weaken the soil’s load- bearing ability.

How to compact crusher dust

Crusher dust is a blend of small crushed blue metal rocks and finer dust. Typically used in roads surfacing and as driveways, it can also provide a great foundation for tanks. We recommend you use a mini loader with a bucket to move large amounts of crusher dust around your job site. If you have the option, use a levelling bar attachment to quickly and evenly spread the material around. Again wet it. Wetting the crusher dust not only reduces the amount of dust in the air but also allows for a firmer compaction rate. Once you given it a good soaking use a vibrating plate to further compact the partials together (depending on the area you are compacting you may need a larger machine, even consider hiring a smooth drum roller). You will need to go over the same area multiple times to achieve your desired level of compaction.

Compacting pavers after laying

Once you have laid your pavers neatly on top of your compacted material, whether it is sand or crusher dust, we recommend you go over the top of your pavers once more with a small compaction plate. To prevent damage to your pavers, use a piece of rubber or use a compaction plate with a heavy duty rubber mat attached to the bottom. Running the compaction plate across the top of your pavers will help solidify your hard work. This will send vibrations down through the pavers into the ground beneath working them into a firm foundation.

Tips for how to use a plate compactor

Here are some safety and efficiency tips to help you get your job done safely:

  • Wear the correct personal noise protection.
  • Run the engine warm in idle speed for a short while before starting work.
  • Do not shut the engine down all of the sudden from full speed, but let it idle for a while for temperature equalisation.
  • Always maintain good footing so that you do not slip and loose control when starting or operating the machine.
  • Clean the underside of the plate regularly to prevent a build up of material. this will allow your machine to move freely.

Types of Compactors

It is very important to know what type of machine you require before starting your project. All three examples of small compaction equipment listed below may be referred to by different names.

Upright Rammers

Upright Rammer

Also known as wacker packers or jumping jacks, upright rammers work great when compacting cohesive soils because of the size of the plate. The smaller plate size allows for a more focused and direct compaction. They are also great for trenches and tight spots where compactors aren’t easy to manoeuvre. They have the ability to compact a deeper amount of soil than a plate compactor.

Pedestrian Rollers

Master Hire Large Pedestrian Roller

Also known as walk behind rollers, these rollers are perfect for cohesive soils such as silt or clay. They are commonly used for road base or crusher dust which forms a layer below pavements, driveways and parking spaces. They are more suited for larger areas and when more compaction is required. An advantage of using a pedestrian or walk behind roller is that they give greater compaction and travel faster along the ground, therefore, they can complete a large work area faster.

Plate Compactors

Vibrating Plates

Plate compactors, also known as vibrating plates, are ideal when working with granular soils because they use vibrations to help settle the soil as it compacts. Compactor plates are wider than an upright rammer, which means that its weight and compaction force is spread out over a greater area. Because of their ergonomic design and operating procedure, plate compactors are better for larger, flat surfaces and leave a smoother finish.

In Summary, upright rammers are used for a more direct and focused compaction on cohesive soils. Mainly used in trenches, around pipes/manholes and in areas where other compactors won’t fit. Vibrating plates are used for a more evenly spread compaction on granular soils. Mainly used for bedding sand and road base where an even surface is required. Pedestrian rollers are best used on cohesive soils for larger projects like driveways, where the size, speed and compaction rate of the machine are an advantage.

Master Hire has all three of these small compaction machines available for hire and more information or for hire rates, contact us on 1300 107 107.

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Master Hire Awarded 2019 Rental Company of the Year

2019 Rental Company of the Year

In early 2019, Master Hire was once again nominated for the Australian Hire and Rental Industry Association’s (HRIA) ‘Rental Company of the Year’. This year, we decided to accept this nomination and complete the formal judging process and compete against other hire companies from across Australia for the coveted title. The process required us to submit a formal presentation to the Hire and Rental Industry Association about our business covering a range of topics from our history and structure through to our achievements and future growth plans. With the help of a number of our team at Master Hire, we delivered a first class written submission to the Association which ultimately led to Master Hire being named a finalist in this year’s awards. As a finalist, we were eligible for a branch site visit by the judges in the following weeks.

Master Hire Awarded 2019 Rental Company of the Year

Two independent judges visited the finalists around Australia at their nominated hire locations. Master Hire had to choose only one of our eight branches to be judged and we decided on Rocklea. Our Rocklea store, located at 679 Beaudesert Road, is very well presented, with great road frontage, a huge range of equipment and convenient access for our customers. After some minor updates, including painting, gardening and re-positioning our equipment displays, we were ready for the judges. Our Rocklea store remained fully operational during the process and this is testament to the great management and organisational skills of the team.

Master Hire Team Awarded 2019 Rental Company of the Year

Whilst on site, our local Rocklea managers gave the judges a tour of the branch and introduced them to our team who each play an important role in serving our customers including the pre-hire of our equipment, deliveries and pickups, maintaining our equipment and of course speaking with our customers. After the day of judging, it became a waiting game until the Hire and Rental Convention Awards Night on 23rdMay. We were pleased to be able to send a number of Master Hire team members to the two day hire convention and awards dinner in Melbourne. During the evening, a number of industry awards were presented to various hire companies and equipment suppliers, but the Hire Company of the Year award was the final one to be announced on the night. The National President of the Hire and Rental Industry Association read out ‘Master Hire’ as the major award winner for 2019 which was met with a huge cheer from the crowd. Our two company Directors accepted the Hire Company of the Year Award on stage on behalf of Master Hire team and paid tribute to each and every team member at Master Hire for their contribution to the success of our business and thanked our customers who continue to choose Master Hire as their preferred hire company.

We are very excited and at the same time very humbled to be awarded the HRIA Hire Company of the Year for 2019 and wish to thank everyone involved in making this happen.

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How to get amazing timber floors yourself

Floor Sander

There is almost nothing more pleasing than walking into a house with beautifully polished timber floors. The natural character of the exposed timber adds warmth and personality to the house.

Sanding floors can be a daunting job, but it doesn’t need to be. It can be extremely rewarding when you stand back and enjoy your finished DIY project.

The following steps are a how-to guide with some tips and techniques to get the timber finish you want in your house.

Make sure that you allow enough time to do the job and have everything you need to be organised before you start. Depending on what finish you want, it will be worth talking to your local hardware or paint store about the right product to use and drying times.

Hire a drum floor sander and floor edger with Master Hire, (we can also supply the sandpaper for each machine).

Ensure you read and understand the instructions of each sander carefully before you begin as these may vary from model to model. Ensure the area you will be sanding is well ventilated as the machines will create a lot of dust (open windows or use fans). Ensure power leads are out of the way so they don’t become a trip hazard or are run over by the sander. As these machines draw a lot of power, ensure the extension leads you are using are suitable so not to cause machine burn out. We recommend lengths no longer than 20m.

Ensure you use all the correct PPE including dust masks, safety glasses and earplugs – your health and safety is paramount.

    • Preparation – Remove everything out of the room including all furniture and even curtains… it is going to get very dusty. Remove any floor coverings and ensure that any staples or screws are removed and nails are punched down or removed. These are a killer for sandpaper as they will shred a sanding sheet in seconds. Fill any gaps and repair the floor as required. Remove the skirting boards to ensure you sand right to the edge of the timber. It is important to take time and effort in the preparation phase as you don’t want to have to come back and redo this.
    • Using the drum sander – Start with a medium grit sandpaper (e.g. 60/80 grit) and ensure it is fitted tightly on the drum facing the correct direction. Do a small area and see how your floor responds to it. You may find that you need to use a more coarse grade on the floor to begin with. If you floor isn’t flat, sand at a 45-degree angle in the direction of the floor boards. Overlap each run so that each is blended into the next. As you near the end of the pass, gradually lift the drum off the floor before you come to a stop. Practice this so you don’t end up with hollows at the end of your floor boards. Once you have the floor evenly sanded with this coarse grade, change the paper to a finer grade and continue to sand along the grain.
    • Using the floor edger – Ensure the sandpaper disc and locking bolt is secured tightly on the machine before you begin. Sand along the grain of the timber smoothly to reduce the chance of putting divots in the floor. Use the same grade paper as you used with the drum sander to ensure you end up with the same finish.

If your floor boards have already been polished, if possible find out what product has been used previously. Typically, it’s either a wax or an oil finish, or possibly a polyurethane varnish. When buying your new polish (vanish), ensure you find a product that’s right for the type of floor boards you have. If in doubt, ask your local hardware or paint store for advice when choosing a product.

Test a small area before polishing your floor boards

Before you dive straight into polishing the entire area, test a small section first, preferably underneath a piece of furniture or in a corner. If the polish damages the floor boards or creates a discolouration, stop and check you are using the right product for your floor boards. Once you have confirmed that your polish is the correct one to use, it’s time to start covering the entire area. This is a very satisfying process and you will quickly see your floor boards spring to life with a rich vibrant finish.

Allow the polish to dry completely before walking on it

Read the product manufacturer’s instructions carefully before you begin your project. After applying the first layer of product to your floor boards, allow it to completely dry before apply more layers. Keep in mind that different products may have difference drying times and these will be indicated on the product label. Try not to walk on the newly polished floor for at least 24 hours, as it may be sticky and leave marks on the surface. Once the area is dry enough to walk on, we recommend waiting another 24 hours before putting any furniture or rugs back on the area.

If you would like to know more about sanding your timber floors or if you have any questions about our range of floor sanders and other equipment, call Master Hire on 1300 107 107 to talk to one of our friendly team members.

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Top Tips for Spring Cleaning

Spring Cleaning Hardwood Floors

Cleaning may not be everyone’s favourite task, however, it’s always satisfying to have your place sparkling and germ-free. If your house or workplace is in desperate need of a good spring cleaning, then you’ve come to the right place. Before you begin, you have to know what needs to be cleaned and what equipment you’ll need to get it done. Not sure where to start? Follow these handy tips so you can have your place spotless in no time.

How to Clean Floors – Hardwood, Ceramic and Vinyl

There’s possibly nothing better than having a smooth, sparkling, clean floor. First of all, it’s important to know what type of floor you have. If you’ve got hardwood floors, all you need is a bit of dishwashing liquid and a damp sponge or mop. Make sure you use liquids labelled for hardwood floors. Typically you should avoid using a wet mop because you wan to use as little moisture as possible when cleaning hardwood floors.

On ceramic and vinyl floors, just some water will do the trick. However, if you’re getting tired of mopping up water or if you’ve got a large area to clean then you can use a floor scrubber depending on the floor space. Using a floor scrubber takes much less effort than using a mop and bucket. Before you use one, ensure sure you get rid of any dirt, crumbs, stones or anything else that could cause damage to the floor scrubber or your floor.

Spring Cleaning Carpet

How to Clean Carpet

Carpets can be very tough to clean, especially with those annoying stains that won’t come out. Luckily, there are things you can do to prevent unsightly, grimy carpets. By following these steps, carpet cleaning will be a breeze. Aim to clean your carpets regularly with a good vacuum cleaner. It is recommended to do this at least twice a week to prevent excess dirt build up. If you want to properly remove allergens and greasy residues, then it’s best to use a carpet cleaner. A carpet cleaner saturates your carpet with detergent, then uses a rinse solution to deeply clean your carpet. You can also use it to clean your furniture. It’s best to use a vacuum cleaner before and after to remove dirt and other nasties that may rise to the surface of your carpet. To dry wet carpets, use a carpet dryer along with a ceiling or pedestal fan to prevent moisture from building up.

Best Way to Clean Windows, Walls and Driveways

Cleaning dirt and grime off walls, windows, driveways and even your vehicle isn’t as hard as it sounds. By using a water pressure cleaner, you can get quick results if used correctly. Pressure cleaners are run by either a petrol or diesel engine or by an electric motor that runs a pump to pressurise water. This water is pushed through a specialised pressure hose and lance out a small adjustable nozzle. To ensure it won’t cause any damage, test your pressure cleaner on a separate surface before using it on your wall, window, driveway or vehicle. Once you’re confident the machine is working correctly, start on a small area and then expand out from there. When cleaning a wall, window or vehicle, start from the bottom and work upwards to prevent streaks. Make sure you keep the hose level to prevent water build up and don’t have the nozzle too close to the surface as you may damage the surface.

Pressure Cleaning Driveways

Do you need to hire some cleaning equipment? Master Hire has over 25 years of experience in providing specialised cleaning equipment for hire including carpet cleaners, pressure cleaners and floor scrubbers. For more information, call 1300 107 107 or send us a message.

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Sunshine Coast Business Awards Finalists – Master Hire Warana

Sunshine Coast 2018 Business Awards Finalist

Master Hire Warana has been chosen as a finalist in the retail category of the 2018 Sunshine Coast Business Awards! Being awarded as a finalist in the category is an achievement on its own and we are very proud. After being originally nominated back in July 2018, Master Hire had to complete a thorough online application process including a business overview, marketing methods and strategy, customer service, sustainability, innovation and finally why we believe we should be Business of the Year. Master Hire 2018 SunShine Coast Finalists

Master Hire is continually looking at new ways to service our customers throughout all our regions. With ever changing project requirements, customer requests and new equipment technologies, Master Hire is constantly updating their hire fleet and service offering to meet the needs of our customers.

How did Master Hire get this far?

Our unique selling points are centered around our people and our service. Many of the products we have available in our rental fleet may be available elsewhere, but we believe no other hire company in Australia can offer our level of service and support to our customers. Excellence in service at Master Hire is no accident! It is the result of focused hard work and diligence by all our team members.

Master Hire’s success has been founded on a passion for providing the best customer experience possible. We have a friendly and dedicated team always going the extra mile to give each customer a reason to return. We have a thorough service and maintenance program and this includes the following 5 points:

  1. Scheduled maintenance for long term hires
  2. Thorough pre-hire servicing of all our equipment
  3. Stocking various parts and consumables within our branches
  4. 24/7 prompt equipment emergency response
  5. Training on equipment at the commencement of each hire

Our promise to our customers

Master Hire has achieved many milestones in our 25+ year history. One highlight is our Quality Assurance accreditation. Over the last number of years, Master Hire underwent a number of internal and external audits to achieve this quality accreditation. In March 2016, Master Hire received formal recognition of the international quality standard ISO9001:2008. Then in March 2017, we successfully upgraded our accreditation to ISO9001:2015 (we believe we were the first general hire company in Australia to achieve this at the time).

Master Hire is committed to nurturing a culture that delivers consistent quality services and products in an effective, efficient manner to the benefit of the customer and our business. This means when you hire from Master Hire, you are guaranteed a quality product with quality service from experienced and well-trained staff. This quality accreditation is something that we have worked on for many years and it was indeed a milestone for our business when we finally achieved our goal.

Our business model

Master Hire is a proud family owned and operated business whose core business is the dry hire of equipment and expert advice for our customers. With over 25 year’s experience, Master Hire provides affordable and effective solutions to your requirements through our range of hire equipment. Master Hire has been servicing the greater Sunshine Coast area for almost 10 years and understand the value of investing in the local community and economy. Our newest store at 252 Nicklin Way, Warana is stocked with modern hire equipment and a very knowledgeable and friendly team.

Master Hire Warana

Opening Hours:

6:30am – 5:00pm Monday – Friday

7:00am – 1:00pm Saturday

Closed Sunday

Address:

252 Nicklin Way

Warana, QLD 4575

Phone: 07 5437 7755

Email: warana@masterhire.com.au

Overall, Master Hire has more than 100 highly trained staff across 8 locations throughout South East Queensland and the Mid North Coast of New South Wales. Our well trained customer service staff, branch managers, account managers and technical advisers are able to give relevant assessments and recommendations for the best equipment to use to all customers, no matter their size.

On the 17th of November, 2018 at the Sunshine Coast Business Awards Gala Dinner, each category winner will be announced along with the overall Sunshine Coast Business of the Year. We look forward to the event and hopefully taking out one or more of the awards on behalf of our Master Hire Warana team.

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A Fiver for a Farmer in September

Fiver For A Farmer Master Hire

Master Hire supporting the drought relief campaign

There are many farmers and families in Australia who need urgent assistance. These farmers and rural communities need our support right now and with your help, we can make a difference. During the month of September 2018, Master Hire will donate $5.00 from each new Dingo or Mini Loader hire from all stores to the Fiver for a Farmer drought relief campaign. This includes all types of wheeled and tracked mini loaders. All proceeds will be shared between Rural Aid and Drought Angels. These two organisations are incredibly well regarded in the community for their efforts in helping the rural community and Master Hire is proud to support their cause.

Help spread the word

Ways you can also donate:

  • Go to www.afiverforafarmer.com.au and pay via their Go Fund Me page
  • Direct deposit into the following account – Account Name: St John the Baptist School P&F Association, BSB: 633000, Account No: 142392547. Use ‘A fiver for a farmer’ as a reference.