About us

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The Master Hire Story

Master Hire began operations in Toowoomba, September 1990 as a family-owned company. Since then, Master Hire has expanded throughout Queensland and New South Wales with a branch network servicing Central & Western Queensland, the Darling Downs, South East Queensland and the Mid North Coast of New South Wales. Our branch network can be seen on our contact us page.

Master Hire’s success has been founded on a passion for providing exceptional customer service, from the first day we were established in 1990. Our original tagline was “Keeping you on top” and this philosophy has been carried through the company for over 20 years. In May 2013  Master Hire rebranded and updated the logo and changed the tagline to “Built on Service”. Excellence in service is no accident! It is the result of focused hard work and diligence. At Master Hire we believe our team members are the most important assets we have. Everyone within Master Hire recognises and fulfils their responsibility to enhance our service and reputation, which are synonymous with customer satisfaction. If you would like to join our team and contribute to our future success visit our Careers page.

What can we do for you?

At Master Hire, we listen and respond to your needs and are constantly striving to be the industry leader in customer service. We have built our company by providing hire solutions for the construction, industrial, mining, professional trades and DIY markets. Our aim is to be the number one service provider of hire products in our chosen markets. For us, being ‘number one’ is not about price, it is not about volume, but rather being a supplier of choice. We strive to be your hire company of choice. Partnering with Master Hire means your safety, your deadlines, your budget and your satisfaction are all the focus of our friendly team. With over 25 years experience, Master Hire aims to provide you with affordable and effective solutions for your equipment hire requirements.

Our Capability Statement


What our customers say about Master Hire

 

“If I have needed equipment, I have it on site within the hour. I know I can call on Master Hire 24/7 and I will get the customer service that I need. Whatever I pass their way, I know the job gets done! Thanks for all your help, you have made my job easier. Keep up the great work boys!”Darryl Carman - Agility Project Logistics
“Our commitment to our customers is paramount and time is always a factor so to have Master Hire on hand is vital to the success of our projects. Their team is always willing and able to assist with our requirements in a timely manner. We look forward to continuing working with Master Hire on many upcoming projects!”Kelsey Bell - Comdain Civil
“We have found Master Hire to be professional, eager to please and very flexible. Their dedication to customer satisfaction is rare in the industry. We would be pleased to recommend Master Hire as a provider of hired plant and equipment to any potential customer.”James Maher - York Civil
“The Master Hire team always have the “above and beyond” approach towards their customers and no matter what time of night or day, we know we can depend upon Master Hire to deliver on time every time 24/7. They provide a professional and courteous service which is hard to come by these days. More than impressed with their service and would happily recommend to others seeking a Hire Company.”David Maguire - Broadspectrum