Based on 742 reviews
00:34 17 May 22
Great staff. Could hire 3pm Friday to 9am Monday for price of one day hire.Update: second hire went just as well except was long weekend. 3 days for price of one. Loving it!
01:52 12 May 22
I found the staff more than professional, happy to see you, after hours service was always helpful.Very patient with explanations and the service co ordinarier Lutisha (sorry if I spelt it wrong) was also professional and very helpful.One of the very best retail experiences I have ever had, I totally recommend this company, their equipment was faultless and they didn’t look at a 60 plus year old woman as Incapable or responsible, thank you.
02:14 11 May 22
Hired a skid steer for the long weekend. the guys at the yard were great. the machine ran perfectly, and made a hard job easy. Highly recommend.
22:55 06 May 22
Very friendly staff, equipment in good working order. Single day prices are too high but the weekend rates are great
04:29 14 Apr 22
I always choose master hire. They have repeatedly always been good value for money and the blokes in store are fantastic to deal with A+++ 👍🏼
00:11 26 Mar 22
Have dealt with these guys many times, always going out of their way to help, also had everything ready to go when I arrived.
01:49 09 Mar 22
Very friendly staff. I was In and out within 5 minutes with my hire equipment. I got a phone call 2 days after returning the gear to make sure everything went OK. All in all they were great to deal with. Thanks guys
03:44 03 Mar 22
Quality equipment, educated staff, they were able to meet all my requirements,
01:59 28 Feb 22
Great customer service, very helpful staff and affordable rental prices.
10:02 21 Feb 22
This place has good late model equipment and staff are friendly and willing to help when needed.
06:10 16 Feb 22
There at the top on my list!! I've rented plenty from master hire and have always been take care of. In fact many times they have gone out of there way if needs be. Didn't matter Weekend or after hrs.
02:06 16 Feb 22
Wouldn’t bother going anywhere else these guys have it all service and equipment 👍
01:14 16 Feb 22
A pleasure to deal with. Equipment condition and quality is excellent and service is second to none.
00:52 16 Feb 22
Master Hire is such a wonderful company to deal with. Their staff are super helpful and friendly and their rates are very competitive.
00:36 16 Feb 22
Very friendly and supportive staff. Clean, safe and strong equipment. The equipment did a brilliant job and was easy to use. Fair price. Happy overall experience.
00:35 16 Feb 22
Great service, friendly staff, good deal, reliable machinery. Will use again. Recommend anyone to use these guys.
08:01 11 Feb 22
Excellent service and good price all the equipment is modern it's never broken. Highly recommend
00:39 10 Feb 22
Great customer service, they explain the how to make the most of the equipment, 2 for 1 weekend rates (great value). Highly recommend Master Hire.
04:37 08 Feb 22
I have been using Master Hire Morayfield for several years and have always given them 5/5 for service and equipment quality, I recently had a less than positive experience with one of their delivery drivers. After a long discussion with Josh the manager, I have calmed down and I am restoring the well earned 5 star rating from the past. I won't hire from anyone else, loyalty well earned...
02:45 29 Jan 22
Very easy to deal with and all the guys are friendly and helpful. Prices are also very good. I move all of the equipment for these awesome guys on Our Tilt Tray from Greg Wilson Smash and we appreciate the on-going working relationship with the Coffs Harbour crew. Nothing is ever an issue. ALWAYS happy to hire from them and them alone.
00:37 21 Jan 22
Would definitely use master hire again! So helpful and got exactly what I needed.
02:27 14 Jan 22
Hi great service and friendly staff.would definitely recommend master hire to all!! Keep up the good work guys 👍.
00:40 14 Jan 22
Great service! From the initial phone contact for booking through to pick up and drop off it was so easy. Highly recommend.
01:09 13 Jan 22
Great knowledge and service, with none of those annoying hidden charges.
10:47 28 Dec 21
Reasonably priced equipment rental.Open to trade and general public.Variety of tools and equipment.Open Monday to Friday.
01:21 24 Dec 21
Good people working there. Reasonable prices. Merry Christmas to everyone who works there.
03:31 17 Dec 21
Hiring from Master Hire was seamless. Excellent customer service. Thank you, I shallrecommend them and use again. Very good!
00:48 16 Dec 21
Very friendly and prompt service, both in the pick up and return phases. Machine worked well. Good experience all round!
00:36 15 Dec 21
Hired a Stihl electric hedge trimmer. Got great service and advice from Sav. Equipment is good quality and service was excellent. Highly recommend!
00:51 09 Dec 21
Great customer service. Equipment was in very good condition and easy to use (I've hired a 1.5t excavator, pressure washers, wood chippers, little kango hammers etc) .Master Hire - Morayfield is my go to Equipment Hire place.
00:49 08 Dec 21
Being a tradie & relatively new to the Coffs Coast, I’ve so far shared my hires equally with all three hire mobs. Tbh I’ve found all 3 to be as approachable and helpful equally. But out of the three, Masterhire clearly shines out above the rest for many reasons. Their adequate staff numbers make for minimal standing around waiting to be seen to. Their excavators come standard with extra features & attachments, which are at extra cost elsewhere. The others have had recent price hikes, which now clearly makes Masterhire cheaper. ….& hopefully stays that way for some time! And last but not least, the personal post hire follow up calls, who actually take the time to listen to any issues you may have encountered either good or bad.To sum this all up, for me, from now on Masterhire Coffs Harbour is gonna be the first number I dial when I’m in need of some earthmoving equipment in future.Good on ya fellas. Keep up the good work and service 😎
05:05 03 Dec 21
Always great service. Nothing is ever a problem. Equipment is in excellent condition which saves me time & money. Would highly recommend Masterhire to anyone looking for a hire company.
00:14 03 Dec 21
Very helpful staff. They loaded and unloaded the scaffold only my Ute for me and were very helpful on the phone when organising the hire.
00:51 02 Dec 21
Great service to hire the machine that was needed for job over weekend hire and reasonable priceThanks
02:19 25 Nov 21
I hired a small generator for the weekend.The hire process was quick, efficient and reasonably priced. The staff were very helpful & friendly.
Ben and Liz Brockway
08:00 18 Nov 21
I received probably the best customer service I have seen. Absolutely nothing was too much trouble. Put in a request online and half an hour later they called to tell me they were transferring the product from another store to my closest store and that I could pick it up later the same day. It was there when I turned up early and the hire process was simple. I ended up needing the product again and they kept it on sire for me for the next time and even remembered me when I went to pick it up. I will absolutely be hiring from master hire again. 🙌
03:55 12 Nov 21
The most helpful hire company I have ever dealt with, had a few issues on initial hire and they have bent over backwards to help since. Knocks spots of the national branches. My go to from now on. Good work guys
00:04 11 Nov 21
Great bunch of people to deal with, easy pick up and drop off. Great equipment. Thanks team
Darling Downs Electrical / REFRIGERATION Toowoomba
14:48 04 Nov 21
The had everything I needed.Great service, friendly serviceVery helpful and supportive;( a rear species )
23:16 01 Nov 21
What a great business to deal with. The management and staff went out of their way to be helpful, they are easy to deal with, knowledgeable and friendly. I highly recommend Master Hire Moray field for your hiring needs. I wont be going anywhere else from now on.
23:34 21 Oct 21
Great help and will go out of there way to to make sure you get equipment when you want it
00:22 14 Oct 21
Hired the Micro Excavator, The process of hiring the digger and the return was extremely easy and all staff engaged with was of a friendly manner. Was a pleasure to deal with the Coffs Harbour team.Will be back
02:38 08 Oct 21
Great service, easy to hire desired equipment. When I had a small technical issue the guys back in the shop couldn’t have been more helpful in suggesting ways to navigate the issue and if that wasn’t going to work they were sourcing me an immediate replacement. Great follow up service as well.Thanks Master Hire, will certainly be using your service and equipment in the future again.
23:57 07 Oct 21
The team is always helpful and great at leading expertise if asked. Prices are competitive and plenty of equipment available
07:34 06 Oct 21
Great staff, exvellent products and good pricing.Just wish they were on gattonGreat hire company
00:33 01 Oct 21
Michael from Dalby MasterHire is an absolute Legend. I've been in a bind twice in the last month, and he has gone above and beyond to help me. Always friendly and happy to have a chat. I won't go anywhere else now. Thanks Michael!
03:38 20 Sep 21
I've hired a fair few things from master hire in the past and will continue to do so. Great service and friendly staff 👍
10:16 09 Sep 21
For anyone running a business these are your people, best service, great people, solution driven. they make it happen. Thanks for many great hires and keeping my business running.
04:00 09 Sep 21
Last minute hire, I picked up for my partner and the guys extremely helpful.
08:15 27 Aug 21
My first impression of Master Hire was,This is an organized operation.From the Covid safe greeting to the friendly and efficient recite of my purchase.Master Hire Coffs Harbour thoroughly satisfied my requirements.Well done!
03:46 22 Aug 21
Flexible.Efficient.Affordable.Kind service. Very happy. Will stay a loyal customer 🙂 thanks Master Hire family!
Amila Nishan Fernando
00:40 20 Aug 21
Really good service. Plenty of options to chose from, easy paperwork and procedures. I hired a post hole digger, it was kept in good standard. Did the work for me without any issues. Had the whole weekend for a day rate too since I only used it on a Sunday, but i had to get it Friday and hand it over on Monday. Excellent customer service. Not hesitant to go back there again for future needs. Thanks
23:09 28 Jun 21
Top Blokes, couldn't fault my experience with Master Hire.From the start of the process to the end, their outstanding customer service and the willingness to assist.I will be going through them for all my equipment needs.
08:36 23 Jun 21
Great helpful staff, going through the running of the machine and then helping me to load it onto the back of my Ute.The machine worked perfectly all weekend and I was helped again unloading the machine when I returned it on Monday morning.
00:54 16 Jun 21
Nothing was too difficult. The hiring, pickup and drop off process from start to finish was easy. Will happily use Master hire again.
00:41 16 Jun 21
It's always a pleasure hiring equipment through either of the Toowoomba branches. All replies have been prompt and all staff friendly.
00:33 16 Jun 21
Amazing service and knowledge made sure we had the right equipment for our job. Great price and very all there products are in very good condition. Look forward to next time
00:33 07 Jun 21
Quick easy access to well presented and maintained portable toilets. Great service at pick-up and return.
04:35 18 May 21
Excellent service, during office hours and after. Will certainly use Master Hire again.
23:13 17 May 21
Very helpful, good price, good product. I'm not their core market (tradies), but they made time and were patient.
00:50 17 May 21
I recently hired a stump grinder from Masterhire Rocklea and it worked great, the machine was powerful and got through the stumps with ease most were palms and some were hard wood, everyone at Masterhire was helpful to deal with and knowledgeable, from competitive pricing that I received from Jeremy, to the guy at the yard that loaded on the machine and gave me a lesson on how to use it safely, I would highly recommend using Masterhire and they will be my first call for anything I need to hire in the future.
00:44 13 May 21
Wonderful service , good prices , great communication.Highly recommend Master Hire Toowoomba North St.Great friendly professional team.
00:33 10 May 21
Great professional and friendly service. Equipment is great condition. Easy pick up and return. Couldn’t recommend this company enough.Amber Perren
02:56 08 May 21
Rented some patio heaters and gas bottles - great service, price and delivery from these guys!
20:23 06 May 21
We have been hiring earthmoving machinery regularly over the past six months and have had nothing but exceptional service. Highly recommend.
22:15 27 Apr 21
Staff are very helpful and equipment is in perfect condition. Highly recommend this company!
23:35 26 Apr 21
Absolutely exceptional customer service from the start.Arrived and welcomed by Riley and Eddy to having great service and help from Jacob and Eddy the next day. When dropping the hire off, Riley, Mark and Eddy were extremely helpful.This is fantastic service and so helpful. Thank you
08:32 25 Apr 21
I’ve hired from a number of different companies over the years so can compare like to like. These guys are good. They’ve a comprehensive range of equipment and provided sound advice as to which model I needed … small, medium or large stump grinder. (Fortunately, small!) Although the equipment was booked for later the same day they permitted my half day hire with a designated same day return time. Loaned me ramps to load and unload from my trailer. Lo & behold entropy reared its ugly head and an unheralded breakdown occurred half way through the task. Can’t blame the company for starter cord rupture … not a normal maintenance item. Within 30 minutes their mechanic was onsite and repaired the machine, and we even had a discussion about fuel starvation. On the slope I was using it on, all fixed with a full tank of fuel. Task completed and machine returned on time. Thanks!
02:26 13 Apr 21
The team at Master Hire North Toowoomba were fantastic to deal with. They couldn't do enough to help. Many thanks.
21:32 06 Apr 21
Very friendly staff. Large range of gear. They deliver and pick up.
08:17 25 Mar 21
Friendly and helpfull staff. The machine worked as described. A good experience!
02:01 16 Mar 21
Knowledgeable helpful staff made the hire easy hired a trencher which was extremely efficient and cost effective would recommend master hire without hesitation
00:04 11 Mar 21
Great service from the team. Just needed a lawnmower for the morning, the guys couldn’t have made it easier. Will 100% use in future.
22:07 06 Mar 21
Great customer service and better pricing than Coates Hire for what I needed to hire
06:30 04 Mar 21
The equipment was well maintained, clean and in good condition. Made my life easy. thanks masterhire
23:36 01 Mar 21
Master Hire are the best!! Great service, very helpful staff and they’ve got everything we’ve ever needed for our renovations. I wouldn’t go anywhere else!!
21:02 28 Feb 21
We ordered the use of a wood splitter. On pickup, the guy explained everything really well to my wife, going into depth about safety features, startup requirements and towing needs.It's a rare enough thing for a tradie fella to treat a woman customer without talking down to her. Not at this place! So girls, if you need to rent pretty much anything, treat yourself to polite, knowledgeable staff in the process.
23:29 20 Feb 21
Didn't get past website as no prices were included. Advice for this modern age: no one asks for quotes anymore👍
23:37 15 Feb 21
Master hire have always been great to deal with. Even when things don't go perfectly they take the time to make it right.Great hire team with good quality equipment.
10:13 13 Feb 21
I spoke to a guy named Aaron over the phone.It is very rare to find someone that has such a high level of customer service, knowledge of their products and to top it off, know what the customer needs.Aaron has helped me with a home project I'm working on and I just want to pass on my thanks the best way that would get this kind of service recognised!Thanks Aaron at MasterHire!!
09:58 13 Feb 21
These guys give next level good service, they aren't bogged down in company policy that leave the customer feeling unwelcome.They are helpful, reasonable humans who are there to help out.
23:33 11 Feb 21
I hired a Toro Mini Loader for the weekend. Great rates and excellent service from the friendly staff. Highly recommended.
22:27 10 Feb 21
Great service and product. Staff very friendly and assisted with requirements and knowledge. Great group of guys.
23:47 08 Feb 21
I was after a stump grinder, so I stopped in at Master Hire Rocklea the guys were very helpful and friendly, and put it on a small tralier so I didn't have to try to unload from the back of my ute, and helped me lunload as well . Great Customer Service. Highly Recommend
01:31 08 Feb 21
Fast response to my online enquiry. Good service and good follow up to ensure the equipment and service met my needs.
23:45 04 Feb 21
Hired a Dingo for the weekend, very good machine, easy to use. They were professional to deal with and would not hesitate to use Masterhire again.
23:55 03 Feb 21
These guys were very helpful, asked me what I was trying to do and made sure I was getting the right tool for the job. I highly recommend these guys.
00:05 03 Feb 21
Extremely happy with service, speed, price and advice on how to use equipment
23:36 31 Jan 21
Hire a dingo to move some dirt.On pick up and drop of the staff were very friendly and went thought how to use the machine and where the full up the fuel tank.Very help on returning it tooNothing is to much trouble for themThank you very much.Will be back when we need to hire anything in the future.
06:05 27 Jan 21
Helpful, friendly bunch of blokes. They did all the heavy lifting, wouldn't hire great anywhere else.
Tony “Tony's Top Places”
11:31 25 Jan 21
Great hire shop. Knowledgeable staff have us exactly what we needed for our weekend. Thanks guys.
23:32 21 Jan 21
The guys at Rocklea couldn’t be more helpful, excellent service and I will definitely be using them again
23:39 17 Jan 21
Efficient, friendly and excellent client service. We hired trestles for painting our home. We had to extend the period of hire due to wet weather and staff were very considerate of this. We were not charged extra. Equipment was good quality and we received assistance in getting the right gear for the job. We will definitely hire from Master Hire Rocklea again.
01:08 15 Jan 21
Excellent customer service. They gave great explanation on how to use the equipment. Easy to deal with.
05:51 11 Jan 21
Awesome team who really know their stuff. They have a helpful "can do" attitude and always provide exceptional service. Their equipment is clean and well maintained and they have an on call mechanic should you have any issues on a weekend hire. A big thank you to Aaron who provided great service and advice. I would definitely recommend this QLD based business for all your hire needs.
04:03 21 Dec 20
Friendly, professional and great quality equipment. Will definitely be back here next time I need to hire equipment. Thanks again!
11:39 06 Dec 20
I hired a mulcher from here not long ago and got it delivered to my house. I had lots of green waste to process and I wasn't able to hire a vehicle and trailer to dispose of it. Everything was booked out for several days, even local businesses couldn't do the landscaping job for several weeks ahead so I decided to do it myself and I had lots to do and limited time. Nathaniel who delivered and explained how the mulcher works noticed the amount of green waste I had to process and offered me his help with a trailer, outside business hours, during his weekend off work. I accepted the offer and I also asked him if I could borrow a few tools off him. I got stuck into mulching what I could and After a few hours the mulcher wouldn't start anymore. I called Master Hire to notify them of the issue and shorlty after Jake was sent to diagnose the issue and fixed it within 15min or so allowing me to get back to work. Jake fixed the mulcher with ease and after looking at my really big and intimidating pile of green waste he also offered his help, and so outside business hours, the next day he brought over a massive trailer. He dropped it off in my driveway and left it with me for a whole day allowing me to fill it up with waste. Jake came back the next morning to take the trailer to the tip, he even emptied the trailer for me. I am truly grateful for the amazing service and for the trust, time and personal resources that Nathaniel and Jake offered and gave me to help me with my job. I even had the mulcher for longer without an additional charge. Truly amazing service, Thank you very much.
02:41 04 Dec 20
Staff has been very helpful and gladly provided me with advise over the phone to help me with my options.I have been very happy with their overall service and will gladly use them in the future.
00:40 03 Dec 20
Big thanks to the guys at Master Hire Coffs harbour for providing quality machines, fork lift and scissor lift. Delivered on time to South West Rocks and in our budget.Versatile Structures
06:30 02 Dec 20
Staff were helpful and friendly. Excellent communication. Equipment was in very good condition. Rates were very competitive. A pleasure to deal with. Recommended.
04:03 22 Nov 20
Helpful, friendly staff. Great range of equipment to suit home handy person to the trades.
01:04 20 Nov 20
Excellent service. Hired a Toro digger with a 4-way bucket Machine had a small issue but I got the impression it would have been addressed if I had complained when discussing on return.
11:23 14 Nov 20
Great range of hire tools and new equipment which was easy to use. Good service and staff were helpful.
22:51 12 Nov 20
Prompt professional service. Good equipment started first time, very reliable. Would Go back again
03:06 11 Nov 20
I have always found the team at Master Hire to be professional, willing to help, and go above and beyond to meet any equipment hire that I have required both in personal and business needs.They always have a good selection and availability of well serviced machines/tools.Any staff I have spoken to are knowledgeable and understanding if the job had to change.No hesitations here to recommend the team to anyone looking for great service!
18:54 08 Nov 20
Great customer service and hire rate is excellent. Machines in good working order.
05:14 20 Oct 20
Great place, friendly, helpfull, Eddie was amazing at explaining how to use the equipment, will be back for sure.
23:32 19 Oct 20
Legends. Good affordable service. Help you load the car and a free safety pack! What more could you ask for.
22:23 11 Oct 20
Gave us a quick run down on how to use the machine helped us load it and hook up to trailer and for an extra fee even picked up the machine on Monday for us. Great team at morayfield
23:41 08 Oct 20
The team at morayfield were very helpful and would definitely recommend master hire to anyone .
23:39 06 Oct 20
Thanks to Master Hire Rocklea. Spoke to them about the job I was looking to do and they provided advice and recommendations on the best machine and equipment to get it done. They were extremely helpful and efficient. Would definitely recommend. Thanks again!!
23:35 29 Sep 20
The team at Master Hire in Morayfield are so good to deal with. We have been using them for over 5 years now. Highly recommend them. They are a pleasure to deal with.
08:33 21 Sep 20
I've been using master hire for quite some time now, I cant say enough good things about the boys that work there Dave,Benny and Matt. Dave's never let me down with anything I need to hire so don't use anyone else then master hire. Thanks again boys. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
23:33 20 Sep 20
Service, advice and equipment where fantastic. This team made me feel at easy using and operating the gear. Thanks so much
23:45 17 Sep 20
They great to deal with and will help as much as possible with your needs.
00:04 16 Sep 20
Great bunch of staff who really know what they're talking about and will go the extra length to help out. Mark was super helpful and friendly, taking the time to show me each bit of the chainsaw and then wearing a big smile when I returned it just on time. Thanks legends!
23:39 15 Sep 20
The guys at Master Hire Coffs Harbour are absolutely great 👍🏽.Will be hiring from them very soon.10 stars ✨ Totally recommend
23:39 15 Sep 20
Great to deal with, prompt delivery and easy pick up service. Have been dealing with masterhire Morayfield for years. Always have the right gear for landscaping jobs when I need it.
23:38 15 Sep 20
The service at Spencer Street Master hire was great. I use them always for what I need. Great service
23:33 10 Sep 20
Really helpful making sure I got what I needed and knew how to use it.Hired several times and different items would highly recommend.
00:53 10 Sep 20
Great service, friendly and the equipment was very good quality. Job done in 1 hour when it should have taken 5. Will be back
00:05 10 Sep 20
The team at Master Hire Rocklea were incredible. Went above and beyond to help finish our project on time. Look forward to the next one.
09:11 07 Sep 20
Sat out the front to use my phone and looked like a good place to hire from and suggested I leave a review.I think they should use Allkind towing to move the machines, just saying 😉
04:54 01 Sep 20
The staff were great. They helped us choose the tools we needed & got us back to work asap. It was also nice to get a follow up call just to see that we were happy with our experience with them. We will definitely use master hire again
23:41 30 Aug 20
Service was great, staff were friendly and very helpful would definitely recommend them when when in need of hire equipment.
23:49 27 Aug 20
Absolute delight to deal with Adam.He is very knowledgeable and answered questions about my next required hire equipment. When I came to return the equipment, he came out and greeted me and lifted item out from the back of my ute. Very impressive. I'll be back hiring from him again.Keep up the good work, mate 👍
21:48 27 Aug 20
I have been using Master Hire Rocklea for a couple of years now on a semi regular basis. The team there are always friendly and happy to help. Their equipment is well maintained too.
06:23 27 Aug 20
I hired a Toro chain trencher and 4in1 bucket everything operated flawlessly. Always fast riendly service at the counter. I highly recommend Master Hire Dalby.
04:04 27 Aug 20
Staff in training did a great job. Good equipment and great service as always from Adam and the team
00:35 20 Aug 20
If i could give 0 Stars i would! Poor customer service, and the equipment, lets just say you get what you pay for...
23:39 16 Aug 20
Master Hire Toowoomba North were fantastic to deal with. They had the item I required, processed the pick up paperwork efficiently & were really helpful with tips and advice. They're a great bunch of guys & I would enthusiastically recommend them to anyone
Robert J Short
08:19 10 Aug 20
Very helpful and friendly staff and the lift equipment was in good working order. Highly recommended.
23:41 06 Aug 20
I’ve hired from Masterhire in Toowoomba many times over the years. Always great service, fast and friendly. Highly recommended to anyone.
03:52 23 Jul 20
Nothing was to difficult in securing what I needed for my home DIY project. Friendly and helpful staff.
23:53 21 Jul 20
Great service, right gear for the job, highly recommend using Master Hire Warana.
00:03 21 Jul 20
Have used Masterhire for the second time now and I have to say the experience on both occasions has been exceptional. Nothing is a problem for these guys and their knowledge on equipment selection was spot on. Being supplied the right tool for the job coupled with really good customer care made for a great experience. Will definitely use again
03:15 13 Jul 20
We recently hired a variable message sign to advertise Covid-19 services at Proven Energy. Drew went out of his way to organise hire for one of the only signs left in Toowoomba, then stayed in touch so we could update the sign during the hire period. Thanks Drew for making hiring such an easy and fast process.
23:38 07 Jul 20
Great service & quality equipment at a very reasonable price. Easy access for pick up and drop off. Definitely recommend Master Hire Coffs Harbour
23:43 09 Jun 20
Couldn't fault this company. Used them 3 or 4 times over the years. They are efficient, prices good, bend over backwards to help customer, friendly. An ideal hire company, glad we have them here in Toowoomba.
23:47 03 Jun 20
The team were very helpful and efficient.Had me sorted out and through the office quickly with information about the item hired.Very polite and asked how it all went in return.Great customer service
23:42 03 Jun 20
Great communication and customer service along with excellent pricing from these guys... wouldn't go anywhere else for my next hire.
00:26 02 Jun 20
Knowledgeable lads with professional services. Good to see a business that cares about the customer and there good will. Nothing like the competition. Cheers boys
05:53 26 May 20
I’ve hired multiple times from Master Hire - Rocklea and the team have always been amazing. I’ve always had an excellent experience from the booking stage until delivery and pickup. I would highly recommend this business not only for competitive prices and reliable equipment, their customer service is OUTSTANDING.
23:36 13 May 20
Thanks to the hole team exultant will always be hiring equipment from use. Didn't have any problems with anything.
00:13 08 May 20
Don't review often however their service was well above and beyond what I would expect.I hired a lawn aerator from Virgina and had borrowed a neighbours Ute to pick it up. Scott their helped me tie it in as wasn't too familiar with a truckers hitch, etc.Given it was a long weekend I got 3 days for the price of 1. Same price as going to Kennards for a 4 hour hire...What topped it off was I just got a call to check how it all went and that everything went ok. Honestly bit startling as you don't really get that quality of service much anymore!10/10 service and I'll be back annually to hire the aerator (and at other equipment) as a result!
23:35 20 Apr 20
Guys were very helpful and got everything organised and was done and out quickly. Were onto all the covid stuff as well.
00:30 17 Apr 20
Easy with enquires, straight forward at the collection and no fuss at the return. The kit supplied with the power tool was more than adequate and easy to account for
23:42 08 Apr 20
Fantastic equiptment, thorough run down on how to use it, it did break down but they came out to the property and replaced it with in half and hr which jist topped it all off as a great experience. I will be hiring again from masters
07:52 07 Apr 20
Had a great experience with this crowd, very helpfully and went over and above helping me out. Will be back again. Thanks guys.
07:37 07 Apr 20
Master HireA great centre to hire from .The rates are great and the unit was in excellant condition and got my job done well.The staff were all excellant and helpful and assisted with advice for future possible rentals.ThanksRob Bartus
09:49 02 Apr 20
Excellent customer service... Will use again and can highly recommend...
06:59 02 Apr 20
I pass at least 5 other hire places to get to the Rocklea store but I know that the staff at this store will look after me. Great service and always very helpful, highly recommend Master Hire at Rocklea 👍🏼
03:16 02 Apr 20
Excellent service. I couldn't get the equipment started properly so contacted the after hours number. Very helpful and happy to talk me through what needed to be done.
10:13 27 Mar 20
Great service by friendly, helpful staff and great prices aswell. Is now my go to for all plant and machinery hire.
06:30 27 Mar 20
The staff at Master Hire Virginia were not only helpful but very knowledgeable. I really appreciated their service and customer call after my hire was completed. I’ll certainly be back and strongly recommend Master Hire over the other companies.
22:18 26 Mar 20
The team at Master Hire - Morayfield made the experience effortless. I hired a Scarifier / Dethatcher for a last minute Lawn Reno, booked and picked up with no issues. The entire process was stress free. Would hire again with the Morayfield team without question.
10:05 20 Mar 20
By far the best masterhire location for service. Runs rings around the others in town
23:31 09 Mar 20
These guys efficiently get me back out the gate, and back to work with a piece of well maintained gear.That's what I want.
23:43 26 Feb 20
Very easy to deal with staff are very helpful and friendly would highly recommend
06:48 21 Feb 20
Staff at Virginia Master Hire could not have been more helpful. I would recommend anyone needing to hire equipment to use these guys, good value and they are more happy to help with advice on the equipment that you need.
06:13 19 Feb 20
Friendly and efficient team, great range of clean serviced equipment and good competitive prices.
23:12 09 Feb 20
Excellent to deal with.Good equipment, good communication great service.Highly recommendedDave
23:19 06 Feb 20
Clean new condition well maintained a all over check after every hireGood equipmentGood staffGreat serviceRoss Gee
23:19 05 Feb 20
Hired a floor scrubber to clean up tiles. Machine worked well and the service was awesome. Even allowed me to drop back without any extra charge.
23:12 03 Feb 20
At the the Warana depot, the staff were friendly and helpful putting on the hire equipment onto the back of my ford ranger and taking it off on the return. I really thought the follow up phone call to see if I was satisfied with the service was great! It would have shown if they needed to up there service or perhaps equipment as the phone call made it more of a personal experience! Thanks Joel!
07:07 31 Jan 20
Wonderful service very courteous staff, very attentive to an old lady always spoke to me by name, which is very refreshing, as a lot of younger people refer to older people as Darling or darl. i will certainly recommend you to other people. Pattie Mccaul and Tom Haynes and Trae
02:54 23 Jan 20
Great Company! Great Equipment! Great service!Everyone there has been great to deal with. They explain everything really well, no bs like some other hire shops.I'll be using them in the future!
23:13 21 Jan 20
Great service and equipment. Fair pricing and easy to deal with. Great staff!
00:38 18 Jan 20
Great service. Used the website to get a quote and availablity of the log splitter. When picking up the machine. The staff ensured that I was happy with the way the splitter worked and how to use safely, the machine is the easiest one that I have used. The lift was able to lift the largest logs that we had without issue. The cycle was fast and easy. Been set on a table. I was not fatigued even though I was using the log splitter for many hours. The drop of service was quick and easy. Again staff ensured that I had no issues with the use of the machine. High recommend Master Hire for your hire requirements.
23:11 15 Jan 20
These guys are knowledgable, curteous and professional. High fives and shout outs to Brock.... Well done fella for your customer service (coming from an ex Hertz rent-a-car manager of 17 years).
22:05 15 Jan 20
Very helpful great service machines r all ways tidy an ready to go great job teamMatt hmj trailers
00:31 15 Jan 20
I can recommend master hire as the staff are helpful and the equipmentis of a high quality and did all the work that I needed.
00:19 10 Jan 20
Last minute requirement for a scaffold on new years eve...They were open and very helpful. Will go there next time i need anything
22:53 09 Jan 20
The fellas at the Toowoomba south branch where very easy to deal with and had a great knowledge of the equipment on hand. I would definitely recommend Master Hire.
Tint a Car Sunshine Coast
23:50 08 Jan 20
We needed equipment at short notice over the Christmas period. Tried five other places before trying Master Hire. Some were not open and others did not have what we needed. Called these guys and confirmed they had what we wanted. Took about 30 minutes to get there and they had it out ready to load on our Ute. We will be back next time we need something!
22:15 08 Jan 20
Hired a wood chipper (230mm) over 2 days and managed to clean all my 20 odd golden cane bushes in 1 day. I got the two days for one deal due public holiday. Great gear and friendly staff
22:08 08 Jan 20
I found the Masterhire Harristown teamefficient and through in hooking up the Mini Loader I hired and had me on the road in no time. Allowing me to utilize the equipment for a full day.Same response on returning equipment, unhooked, account settled and I was away in no time.Very professional and efficient.Greg Cooper
21:22 29 Dec 19
Excellent service and a real ‘no-fuss’ experience. Got a great deal for a weekend hire and the included courtesy trailer was a nice touch too. Thanks team! I’ll be back.
13:17 16 Dec 19
Thanks for being soooo obliging andwelcoming ...being a new resident to your town it is a breath of fresh air to have been looked after so well 👍👍 and your honesty..I returned the props earlier than required and received a phone call asking my bank details to return the difference in money that I had paid for the weeks hire ... Hats off to you🎩Master Hire🎩👏👏👏👏👏👏👏👏👏
05:49 05 Dec 19
The sweetest guy ever to work with! Literally changed my life with his huge help
09:37 04 Dec 19
Great friendly customer service and great advice given to ensure l got the right equipment for the job
06:51 04 Dec 19
Great range Great ServiceNice to deal with a company that pay real attention to your task and take the time to explain the features of the equipment your hiring to maximize the benefits and of its use.I’ll be back.
22:43 26 Nov 19
We had the pleasure of being helped out by Master Hire Morayfield with our new Business the staff went above and beyond to help us and even the pricing was so affordable I will be using them again and I Highly Recommend using Master Hire Morayfield they are the BEST 🙂
03:56 21 Nov 19
Excellent service, can't recommend them enough, Thanks Jane, great experience.... A+
23:40 13 Nov 19
Dan and the Boys at Kawana always have what i need and go the extra mile to make sure i have the right tool for the right job. Cheers guys love your work.
23:06 13 Nov 19
I hired a trencher, the blokes were very helpful. i've never used a trencher before the guys at master hire showed me how to use it and helped get it in my van. It worked a treat and now my sprinkler system is working with all the pipe hidden away.. also was about $150 cheaper then the competition.. a happy customer.. ohh yeah and got a couple of nice bottle openers..
08:41 11 Nov 19
Awesome level of service from the whole team, can’t stress enough how much I was impressed by the Master Hire experience,cheers guys.
09:09 06 Nov 19
Always found the staff and service to be exceptional, with pricing very competitive and equipment well suited to my needs.
06:06 05 Nov 19
Hired a battery operated Chainsaws the item was ready to go when l arrived for pickup had a quick walk through how to operate The chainsaw worked great ideal for backyard pruning. Return was fast an overall good experience.
20:11 01 Nov 19
Friendly and easy service, gave me a discount for an early return, and cheaper than Kennards.
06:54 01 Nov 19
These guys have what you need, when you need it. Quality gear and quality service.
06:25 01 Nov 19
Good people, good service good price, good tools. 😊 Though the petrol container leaked in my car 😦
05:51 01 Nov 19
Master hire is my one stop for hiring what I need for the job. Good quality tools and very nice people.
04:44 01 Nov 19
Great service, cheap weekend rate. Upgraded machine for no extra charge because of unavailability.
04:32 01 Nov 19
I'm 73 years old and recently had trouble working a airless spray machine I hired. I was very relieved the people at North Toowoomba Master Hire were kind enough to give me a credit to the full value of the hire. I have used a number of items with this company over the years and found them to have well maintained equipment and give good service.
04:28 01 Nov 19
They make hiring gear really easy and will try their best to get it when I need it. Brilliant customer service.
04:27 01 Nov 19
These guys were great and really helped me out when I hired a turf cutter. Highly recommended them.
04:25 01 Nov 19
Great bunch of fellas in there, will do there best to help you out with what you need.
22:00 28 Oct 19
After using the carpet cleaner our wool carpets look brand new. The service was excellent
06:33 28 Oct 19
Great response to urgent requirement onsite with hire and delivery to site all within 30mins, good work boys.
06:13 25 Oct 19
Fantastic service by the crew at Virginia who helped make sure the process was really easy and smooth. Friendly staff and was also delighted with the offer to extend my booking at no extra once they heard out the job I was planning to do. Thanks guys ! Highly recommend !
06:23 23 Oct 19
Friendly staff and very accommodating at short notice. It was nice to recieve a follow up phone call regarding the Morayfield stores service. We will be hiring again! Btw my sons 21st was brilliant! Thanks
07:32 22 Oct 19
Excellent service. Have used Toowoomba north a few times and highly recommend them. Nothing is ever a hassle.
03:34 18 Oct 19
Professional, courteous staff who have expert product knowledge and the BEST customer service.
09:40 17 Oct 19
Great fast service. Advised me exactly what I needed to reach high gutters for repainting
06:22 16 Oct 19
Had a great experience with these guys on the weekend. Nothing was too much trouble and even helped get the equipment on and off the Ute. Highly recommend
09:59 15 Oct 19
Great service! Had a problem when an hydraulic hose broke on the Cherrypicker. The guys from Master Hire Warana changed over machines and we were back running in less than an hour. Couldn’t have asked for more! Would recommend Master Hire Warana to anyone looking for equipment hire.
09:33 10 Oct 19
I have hired from this store a few times before and I go back because of the outstanding service. Good gear, fair prices and they all know their stuff. On my last hire the Dingo broke down. 30 minutes after I rang they had a replacement machine at my house - on a Sunday!
06:41 10 Oct 19
Every time I go to Master Hire Morayfield I drive away with a smile because the staff are respectful, they are competitive & I know I haven’t payed too much, their service is the best out of any hire shop I’ve been to, if you break something they won’t kill you!. The equipment is very well looked after. Yep they are the best. Try out their weekend rates, best value I’ve found!
06:47 09 Oct 19
Well maintained equipment, early opening hours, good clear instructions by staff on pickup and competitively priced.
23:50 07 Oct 19
We have hired several machines recently and have found the staff excellent to deal with, and the equipment is well looked after. We even had a follow up call to make sure everything went well. We will be dealing with Masterhire again for our next project for sure.
09:33 02 Oct 19
I can not fault this business!! Probably the most professional business I have ever dealt with. Clearly customer service is important to this business. From the telephone etiquette in the very first and last phone calls, making things simple as they should be, being flexible to help out the customer, to being the best priced hire store in the area. I simply cannot rate them high enough! Thank you Master Hire for getting it right on so many levels! Appreciated!!Matt.
03:26 12 Aug 19
Just hired some gear from master hire. The staff were so extremely helpful and I ended up hiring a very useful piece of equipment which was cheaper than what I thought I would need to hire. I highly recommend this business and their helpful staff.
03:33 04 Aug 19
Have been dealing with Master Hire for over a decade and whilst there have been some issues, they can be relied upon to get things sorted. Toowoomba is their heartland, and for virtually all needs on the Darling Downs and Brisbane and Lockyer Valleys, these guys are well worth being first port of call.One of the few outfits with "fair dinkum" 4000 psi pressure cleaners.An excellent range of EWPs although a bit light on with the really big stuff !All the usual back of the Ute type gear that smaller projects might need.
01:55 21 Jul 19
the great service and friendly attitude of the staff at the virginia mater hire store particular[y Scott was very impressive
23:44 09 May 19
Helpfully staff that were prepared to spend the time to make sure we got the equipment we needed.
21:41 04 May 19
Great service and helpful staff with a wide range of well priced equipment available for hire.
07:28 18 Apr 19
Amazing service from start to finish.I called to hire a trailer over Easter and was greeted on the phone by a very helpful young man, that couldn’t have done enough to help me. Not knowing a great deal about Trailer sizes etc, I was asked a lot of quotations until the correct size that I needed was recommended..When I collected the trailer this afternoon I was greeted immediately by at least 3 very friendly Staff, one of which took the time to walk me through everything I needed to know about the trailer and had it all hooked up and processed in no time.My whole experience with Masterhire was absolutely faultless - So refreshing to receive such incredible customer service.I also found their pricing a GREAT DEAL more affordable than any opposition.I wouldn’t hesitate to ever recommend hiring through Masterhire Warana ... total professionals at what they do.I think are very fortunate to have such a terrific locally owned company on the Sunshine Coast.
11:29 17 Apr 19
Fantastic company to deal with, accomodating and understanding. Deal with them any day of the week 👍
07:25 24 Dec 18
Great service starts at the counter or in the yard. MH Morayfield does it & does it well. My hire was a small floor stripper on the Sat before Xmas. Got offered a bring back on Monday for a one day hire. How good is that? Stripper was not a 20yr old any more and needed a bit of remediation, but did a great strip after a bit of TLC. Appreciated the stripper being lifted in and out of the car too. Updated the Google business profile and added some pics to Gmaps. Thanks guys. Recommend this business ***** .
Shaftesbury Road Christadelphians
04:50 14 Dec 18
Had everything I needed and the service was brillant. The Master Hire team is friendly and professional. Highly recommend!!
22:48 22 Nov 18
Nice knowledgeable blokes, good if you are hiring small stuff and picking up from their shop. However, in all my years of using plant delivered to site by master hire, not once has it shown up on time. Currently been waiting the best part of 2 hours, worse than usual... Costing a lot of money for 4 blokes standing round doing nothing.
07:06 15 Nov 18
This is the place to come for all your hire needs. The store is brilliantly set out and the team were so friendly, helpful and professional. Highly recommend!!
01:28 09 Nov 18
Most helpful. Even changed the fittings on both mine and their high pressure hoses do l could join them together
01:42 29 Oct 18
Have used Master Hire for both personal and business use, always great service and reliability. Highly recommend for any job, big or small.
01:44 12 Oct 18
Recently hired a pressure cleaner to clean concrete from Virginia Masterhire. In a time when service in most organisations leaves a lot to be desired or is non-existent, it was very refreshing to be warmly greeted and then helped through the hire and return process with efficiency, helpful advice and assistance to get the equipment into the back of my car (which was challenging!!). Great job Team Virginia and we will hire more equipment from you for sure!
06:13 20 Sep 18
Friendly, helpful staff and great backup service. Supports our local community.
09:11 06 Aug 18
Good equipment and great range at reasonable prices and always good customer service and happy to help 😊
06:25 18 May 18
Urgently needed a Cherry Picker to replace a rooftop aircon - Absolutely great service by Charles and his team. Knowledgeable, helpful and very pleasant to deal with. They have my support and recommendation.
23:58 23 Apr 18
Great customer service.... young fella in reception very friendly and helpful. Definitely recommend these guys. Thanks for your assistance 🙂
05:08 25 Feb 18
Met Kent & Bill at the Brisbane Show. Very friendly guys. Passioanate about what they do. Very customer focussed
20:04 04 Oct 17
I'm a tradie and been using master hire for a few years. They are a cut above all major hire companies and a friendly team.
00:07 13 Sep 17
Great staff. Kiwi is such a great guy and a good worker. He is an asset to the business.
11:01 27 Jun 17
Hired a jackhammer with flat chisel on a trolley for tile removal. Very friendly staff who showed me how everything works and put it into the car for me. Great weekend hire rate. No Hassel return as well. Can't ask for more.
00:55 17 Jun 17
Mark was very friendly and the service was great. Good selection of hire gear. Even sorted me out after I had difficulty with my job.
20:51 03 Apr 17
I needed Equipment hire for the weekend and these guys were brilliant, beat the price from a competitor up the road and instead of 4 hours, I got the whole weekend. They gave awesome advice on what I needed to do which was a huge help. Thanks Master hire, great service and a very happy customer.
01:37 31 Dec 16
They don't honour their opening times when bookings have been made and double checked.
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