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Full Time Position – Customer Service Assistant Job in Rocklea, Brisbane QLD

Master Hire Rocklea Rear Door

Master Hire is a Queensland family owned hire company with a network of branches throughout South East Queensland and New South Wales.

Due to strong growth we are currently seeking a suitable person to join the team at our Rocklea branch to assist with customer service, logistics and preparation of our hire equipment. Duties include face to face customer interaction, cleaning, refuelling, checking oils and ensuring each item is ready to hire and organising the delivery and collection of equipment.

This is a full time position. Our range of products in our hire fleet include but not limited to, are elevated work platforms, generators, earth moving, traffic control equipment as well as general builders and home handyman tools.

The skills you will need to be successful include:

  • Must be willing to share the MASTER HIRE culture and values
  • Must be able to communicate clearly on the phone and in person with customers.
  • Demonstrate excellent customer service skills
  • Must be able to use information technology and be accurate in paperwork.
  • Mechanical ability is an advantage.
  • Valid drivers license. MR licence desirable but not essential
  • Forklift license desirable.

Could this be the start of your new career?

If you want to be appreciated, and work in a rewarding environment, then apply now.  Email your Application to: 

Employer questions

Your application will include the following questions:

  • How many years’ experience do you have as a customer service assistant?
  • Do you have a heavy vehicle driver’s licence?
  • Do you have customer service experience?
  • Do you have a current Australian driver’s licence?

Join Our Team

Are you looking to join a successful team and enhance your career? Master Hire continues to be a successful hire business since we opened our doors in September 1990. This success is due to the genuine service and care our people provide to our customers and the community. Having team members who embrace our company values of honesty, respect, team work and commitment to providing exceptional customer service through hiring quality products, is our point of difference within the equipment hire industry.

At Master Hire, we offer careers in operations, sales, mechanical services, management and administration. Each area is an integral link to providing our exceptional customer service. Every team member is inducted and provided with ongoing career development such as on the job training, nationally recognised courses, apprenticeships and other life skills.

Our Values

Master Hire continues to uphold the governing values it recognised as important at its formation in 1990. These values are shared by all team members, who have a clear aim to make things happen safely, being responsible for the company’s economic success. Their honest and enthusiastic example, which instils confidence, is always displayed in respect for others.

Our people are the key to providing this service and as we grow, we want to attract people who share these values. If you would like to join our successful team and contribute to our future, submit your interest by emailing and one of our team will contact you to discuss any opportunities.

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