Fantastic experience! First time hirer with very little idea of what I am doing. Wonderful customer service, both professional and personable. Great support and an easy process to follow.
The team at master hire are always happy to help.They even assist with loading and unloading if necessary!Now to figure out if they’ll move all this top soil for me 🤣
Definitely by far the best service I've ever had hiring equipment. The boys were so helpful and were absolutely amazing with my 2 year old son as well . Thanks legends I'll be back.
I needed some hire equipment really fast to fix my mistake, and Masterhire had exactly what I needed.The staff were professional and courteous , showed me how to use the equipment and the process was quick and easy.I highly recommend this company and praise their customer service.
We hired a scissor lift for lighting maintenance locally. The collection/drop off & equipment were great. We will definitely be using Master Hire again.
Recently hired the 1T excavator. Was shown how to operate everything and where the refueling cap was. The staff were very helpful and professional. The pricing was cheaper than others. I highly recommend Master hire Morayfield and will be using them on an ongoing when needed basis.
Very impressed with the service!! A drive through where the staff do the loading and unloading really does make hiring a very easy process. The turf cutter worked perfectly and was maintained well. All round a perfect experience!!
Great service, item did everything it was designed for, I hired the block splitter for a weekend and split 20 cube of hardwood all I done was just refuelled couldn't fault it
I was looking for a trencher to hire for my job. I had zero experience and information about this machine.I just went to this master shop and they helped me with all my questions and concerns. They delivered the machine to my place and picked it up on time and taught me how to use the machine.Great customer service and communication and services.
I have hired through this master hire a couple of times and each time has been a great experience. Friendly and helpful staff, the hired equipment always ran smoothly and performed beautifully. 5/5
Called up on a Friday morning to hire something for the weekend. Was a nice surprise to find out you get the entire weekend until Monday morning for the cost of only one day.Staff were nice and gave a good demo on how to use the equipment. Helped me load it in the ute and off I went. Equipment worked as expected and returned it Monday morning fuss free.The only thing that caught me out is that quoted prices are not including gst and there was a damage waiver cost added too. A tradie probably knows this but was new to me.
Master hire were spot on with their recommendation of a petrol powered water blaster to clean a driveway. Easy to talk with and convenient location at Moorooka.
Hi guys, I recently hired a posi-trak loader for shifting a heap of mulch. My experience at Morayfield Master Hire was exceptional. Great service from Craig, Mick, and Jamie! Everything ran smoothly and nothing was a drama. Highly recommend this professional team. Cheers Deano.
First time user, found the office staff Helpful and friendly. The yard staff went out of their way to help with the machine instructions and even resolved a wiring issue I had. Thanks guys.
The service from Master Hire was excellent. Mick was lovely on the phone and to be honest, I booked immediately with Master Hire as the other company wasn't as friendly and nice as Mick was! He even let me know that there was a weekend special for the carpet shampooer, a weekend hire for a day rate. I picked up the item was another colleague but I didn't get his name, he was delightful as well. He gave me a comprehensive run down on how to operate the cleaner. The cleaner worked great, I am just sad I ran out of time to clean everything! Drop off was super efficient, a really great first experience with Master Hire. I will definitely be coming back again.
The team at Master Hire was exceptional. I had the pleasure of working with John at the Warana Branch, and he provided outstanding support. Not only did he assist with loading the vehicle, but he also conducted himself as a true gentleman. Such individuals are rare to find these days. Kudos to John and the entire Master Hire team!
We hired a trailer lift from master hire, the team was awesome from start to finish, from booking over the phone at the last minute to the cleanliness of the machine and ease of pick up and drop off. We will definitely be using them again
We hired a cheery picker for the long weekend. The staff at Master Hire Morayfield where fantastic. While I was in the office sorting our the paperwork staff where getting out the cherry picker and had it ready to hook up on the hilux. They explained everything and where only too happy to answer any questions it had. I certainly recommend these guys to hire from.
In dealing with both Qld and Coffs Harbour team I found the whole experience very easy, and when I struck car issues they were very helpful at finding me a great rate to extend my rental.
We have used Master Hire Morayfield for all our hire equipment needs for our yard projects. Each time it is such a smooth experience. Everyone in the branch is always so friendly and nice to deal with. Highly recommend!!
The team at master hire Toowoomba are a great team with great service. From the office Wendy is fantastic to talk to really easy to get along with and great customer service. Can’t recommend them enough.
Great team! We hire regularly and have never had any issues. The team brought out a replacement excavator at first mention of a mechanic issue during the public holiday weekend, we are an hour and a half away from the store!Thanks people!
Hired two lighting towers for a local sporting event. Good rates for the weekend and the lights were fantastic. They looked quite new, were reasonably quiet and worked perfectly for what we needed.The Masterhire team were very helpful and friendly from the booking process, to pick up and on return.Will certainly be looking at Masterhire for the event next year.
Excellent service by Craig and his team , nothing was an issue.Hourly rate very good paid daily rate picked up Sat am returned Monday am no extra charge.
Jack hammer I hired was recommended to me by the knowledgeable staff member . Was perfect for the job . Don't often hire tools but when I do I use Master hire . Right price and the equipment works . easy drive thru pick up .
The employees of this depot are very helpful and friendly a pleasure to do business with I would recommend them to my family and friends and anyone else.If I need to hire anything else I wouldn't hesitate to contact them.
Would use these guys again and again. I hired a horse float from them and they were genuinely caring and supportive throughout every step. It’s so easy and affordable to hire from these guy.
Dealing with master hire was the way life should painless the boys at morayfield made it so easy and everything was ready to load and goHighly recommend master hire morayfield and the equipment was second to none
Excellent service quick don’t need to leave extra money for deposit definitely recommend rather than the large companies who want you to fill in a form with your credit card - no way! I’ve already been scammed with that
The Teams at Warana and at the Rocklea depots were great to deal with and helpful, value was good on comparison with other providers and the good service
Was super impressed with the service I received from the Master Hire team. They managed to source the equipment I needed from another site so effortlessly and had it delivered and ready for pick up the same day. The boys were so kind and friendly on pick up. Highly recommend Master Hire - Morayfield, they were fantastic!
I could not be more happier with the service that I received from all the staff. From the two fellas in the office to the two in the yard, thanks again boys well done, the equipment I hired was explained to me extremely well and was in great condition . I would definitely recommend and use your company again.CheersKevin 😎
It's never a drama to deal with these guys. Helpful and always friendly and courteous. After dealing with idiots all week it was a pleasure to walk in and actually get some advice and hire the right bit of gear for the job. Their equipment is always in good nick and kept serviced as well. Good job all round.
Master Hire had the right tool, good advice and was open Saturday morning. The guys were friendly and extremely helpful, especially as I couldn't return with 24 hours (closed Sunday). The cost was on par with its competitors. Even though it was a little further travel, I shall return for my next big job.
Grabbed a Hedger here for a weeks hire. Helpful staff, smooth easy hire process. Just about everything you can imagine to hire,.so don't do things the slow hard way just hire what you need!
Last Saturday I rang Coffs Harbour Master Hire to see if they had a small motorised post hole digger. The gentleman on the desk indicated they had a single man 200mm unit, and he would leave it at the front counter.On arriving at the yard I was shown a very clean unit, and was given a thorough overview on digger, showing starting and safety features.The gentleman was courteous ,informative and instilled confidence in me as I had not used one of these before.My Wife was also impressed with the ease of dropping off the unit on Monday morning…just drive through.Thank you Master Hire for your customer service.I would definitely use your company again.David
From my first call for a quote through to the collection and return of our hire the staff both on the phone, and on the floor were professjonal, friendly and a pleasure to deal with.
I had an exceptional experience with Master Hire during my recent chainsaw rental. The staff's friendliness and professionalism stood out, making the entire process seamless. They provided excellent guidance on choosing the right equipment, ensuring a smooth operation. The 20-inch chainsaw I rented exceeded expectations, demonstrating top-notch performance. Master Hire's commitment to customer satisfaction and the quality of their equipment makes them my go-to for all future rental needs. Highly recommend their services!
Have utilised Master Hire's equipment on a number of occasions. Staff are very obliging and easy to deal with. Always happy to give guidance on products.
Supplied and picked up machine at stated timesMachine in good working conditionAnyone who does anything on time these days is worth 5 stars.Will use again
These guys are the go 2 for everything you need.For over 15 years the wilsonton community carols has hired everything required to make our event successful.From hire to delivery and pickup nothing is to much trouble.Thank you masterhire for helping us speak the joy of Christmas to our community at prices that are affordable.Tonys community Ltd
Excellent service, nothing too much trouble, very friendly staff, Equipment in top condition, cheaper rates than Kingaroy even worth traveling to Dalby from Kingaroy (107kms) to pick up and return the equipment. Would highly recommend.
Excellent service, the guys were very helpful in letting me know what was available and what would suit my needs best. All in all an easy and pleasurable experience. Would fully recommend Master Hire at Molendinar, Gold Coast.
Needed to hire some equipment that wasn’t in stock at this site. Was told to leave it with them and an hour later, they had sourced it from another supplier and everything was delivered the following day. Sensational service!
Awesome team at Masters Morayfield, knowledgeable on their equipment & great service. Went out of their way to assist me & made me feel comfortable with using the equipment. Well priced & even allowed the machine to be picked up on Friday afternoon for the weekend. Extremely impressed with their professional advice & service. You guys rock! Big thank you to Tim, Tom, Michael & Craig
Can’t fault my experience at master hire morayfield, I have used them a few times now, always looked after promptly and will continue to use them in the future
Highly recommend Master Hire Rocklea. I called and was guided on what equipment I needed by a very friendly reception. When I picked it up, more friendly staff showed how to to work the machine and help me load it on to my trailer. Even the return was quick and simple. A very easy and relaxed experience. Awesome work guys!
Friendly, informative & helpful staff who think outside the box and will discuss your needs and occasionally “tweak” your requirements once they see you and understand your task. As a smallish woman this is very helpful when hiring powerful tools. 💪🏽🤩👍🏽
I hired a Ute and float from Coffs MasterHire through the call centre. Tahnee, from the call centre, was amazing to book with. Helpful and friendly.When I went to pick up, the team at Coffs MasterHire were all so friendly, but particular thanks to Troy for making the experience so easy and pleasant. Pick up and return was easy; the vehicle and float were clean, in great condition and towed amazingly well; all staff I spoke with were reliable, honest, and friendly. Can highly recommend.
Conveniently, located. Friendly, helpfull staff. Easy, competent booking process. Reliable, electronic document exchange. Jason went above and beyond to fix a little issue, excellent customer service.
Was met with Happy Employees who made my hire experience great. Explanation of how to use was easy. Guys attached and deattached trailer. No complaints. Will hire again
Thanks for the help guys the job was made easy with the information form staff on pick up. I had the job done in no time. Six cuts through 900m reinforce concrete pipes about one and half hours. I had never used a Demo saw before. Great piece of gear. STIHL Demo saw worked great.ThanksMaster Hire South ToowoombaAndrew Byrne
What a group of awesome individuals the length of customer service to ensure safety upon picking up and transport of our hire was almost a machanic service for my car.Highly reckonmend this companys service and products.If u had a 10 star i would had reviewed it the highest
Taking the stress out of Hiring and having an at home Function for nearly 80 people is what this team do and do well!From my first call to the helpful Jane about what I needed for the party down to costings and delivery optionsFollowed up by Jason who helped me with updated information on collecting and delivery detailsAnd to Luke who assisted with confirmation and final drop off in etcThank you all for getting this over lineHighly recommend this business and great teamWill definitely be using and recommend in the future
Great choice of hiring a portable toilet for the weekend party. Master hire made it easy for this occasion. Will certainly be back when needed again. Thank you.
I needed a hammer drill and an 8 and 12mm bit. Mick provided me with it all and showed me how to use it. I was very impressed.The hose link was attached to a brick wall in an hour. Brilliant. Thanks MasterHire. Roger Britton
MasterHire Coffs Harbour were extremely easy and professional to deal with. Great service from booking equipment to pick up and drop off. Hired a cherry picker which made job so much easier and quicker.
Went to Masterhire Toowoomba North and the fellas there were great they helped me out with everything I needed and it was great customer service would recommend to everyone considering hiring anything to give these fellas a go you.RegardsCraig Downie
Friendly team with good advice, competitive pricing and quality equipment. I hired a stump grinder with a trailer from them for a weekend job. The trailer came fitted with a winch for easier loading/unloading without me asking for it. Made the whole job so much easier and safer. They have really thought about what they provide with the equipment so you have all the right tools you might need for your job.
Having flooded the downstairs of our home, I was rather stressed, however, the initial contact with Master Hire was friendly and helpful, and the "paperwork" was simple.The dehumidifier certainly did the job and was very happy with the hire price (including the pensioner discount).Would definitely recommend to anyone looking for the products they hire out.
If you need to hire equipment or machinery, I highly recommend Master Hire - South Toowoomba ...My experience was positive from beginning to end, excellent customer service and follow-up from staff. As I was unsure how long the job would take I hired for 12 hours but returned equipment early and to my surprise received a partial refund. Great job everyone..!
Friendly and knowledgeable staff.Giving great advice on the type of equipment to hire for the task I had to do.Great prices and well looked after equipment.
Great service! Quick to help! Gave them zero notice and they couldn’t be more helpful. They loaded up the dingo and trailer for me while I paid. Teamwork makes the dream work! Recommend!
Excellent customer service.Every staff member was more than willing to offer assistance to help through the whole process.Very well priced as well compared to the bigger companies.
The team at Coffs Harbour are beyond helpful!! I can not recommend them enough to anyone who needs to hire machinery etc Superior service from Michael and Ben!! The dingo we hired made 3 rather large loads of topsoil so much easier!!
Eddie assisted me swiftly and accurately, knew prices and equipment categories/types off the top of his head and had them instantly at hand. Got more organised and took less time than I expected - Thank you Eddie
I’m new to district and have hired a couple of machines from Master Hire. I have been impressed with every facet of their services, from enquiry response, counter staff, equipment condition, price and willingness to help. Top marks - I am now a ‘regular’ customer.
Absolutely amazing service and quality equipment was looked after very well the staff were very helpful and friendly did have an issue with one of the machines but called the support number and had someone come out and swap it over straight away very professional customer supportBig thank you to the master hire team and a special thank you to drew, Dave and Matt one of the technicians for there services will be using them again and recommending them to friends and family
Have hired from here a few times now and these guys are great one of the young fellas ( sorry I've forgotten his name) always remembers my face when I come in and his and Tyrones sevice have been above and beyond every time. The phone calls to book have always been pleasant and the couple of times I've had issues over the weekend with machinery someone has come straight out and sorted it for me with a smile . Cheers guys keep up the good work
Having to do a bathroom and toilet room renovation, it meant I was without facilities. Hiring a port-a-loo and port-a-shower for the duration of the job (6 weeks) made my life so much easier. Master Hire’s equipment was clean, shower came with gas bottle, heater, good shower head (normal comforts), prompt delivery from them and their communication was great. Thank you.
Great and very helpful staff. Was a pleasure to deal with and communication was great.Made the whole experience easy. Highly recommended and will definitely use them again.
Needed to dig 22 fence post holes 650 deep for 100x100x1800H hardwood posts so shuffled down to Master Hire at Coffs where Troy gave us the full rundown on the options available. The best fun seemed to be with the dingo + 250 & 300 dia augurs. Never having used one before Troy delivered the yard demo and training session with panache and arranged to get the thing delivered to us 30km away with perfect timing. Wife and I finished the job today - she’s now an expert dingo jockey and I’m the skid-steer champ! Top service and a great result at a fair price. Thanks to all the crew at National Hire Coffs Harbour!
I hired a HORSE TRAILER from Master Hire Dalby. I would HIGHLY recommend them. I am an older woman and was with my daughter. I called and booked the float. It was ready and waiting for me when we arrived. The paperwork was easy and we were ready to go. The gentleman were fantastic. Assisted in making sure the trailer was correctly fitted to the vehicle and all safety fittings were secure. We were offered the light connecting adaptor and the safety d-shackles to ensure all was ok.On returning the float, again the men came out and disconnected the float from the vehicle for me. I am very thankful for their help. The trailer was well maintained and in good working order.I will certainly be recommending them to family and friends.Absolutely great service. Thank you again.Colleen D.
Spoke to one of your staff on the phone regarding multiple equipment hire, they were knowledgeable, helpful and took the time to advise me on options. Well done.
Everything about my experience here was great.I hired a 2200 psi pressure washer.The booking team were helpful.However, the site team were amazing - the guy in the workshop took me through everything on how to use the machine and made me feel good I had hired the right tool for the job.The lady on the front desk was also really helpful and I felt very welcome.I initially was a little intimidated to hire, but I walked away feeling confident.When I returned the equipment I had a very similar experience.I will hire from here again, and soon.Excellent!!
Highly recommend this branch, great service, quality equipment and prices are very competitive.. honestly worth a call.. and as usual I only give 4 stars... no such thing as perfect...
All the gear you need, close and convenient location for me with quick, friendly and reliable service. Makes grabbing what you need and getting on with it easy with no mucking around, in and out. Competitive pricing especially with the weekend deal.
I hired an enclosed furniture trailer for an intestate car parts removal. From my initial query I received outstanding service, with prompt and very courteous follow ups to secure the booking.his was followed by amazing service on picking the trailer up at the Gold Coast where the team fitted the trailer and gave me the instructions, without any prompt at all from me. On drop I received the same wonderful service from the team at Rocklea.The pricing was better than other providers and most of all, the service I got was super friendly and extremely knowledgeable.
The hire was awesome, the 1 tonne digger was resourced from Toowoomba by friendly Dalby staff for our weekend hire, and it was tidy, handed over efficiently and operation explained very clearly.The weekend hire rate was brilliant, the digger was cheap to run and did a great job. Due to clay in our soil, I would probably look at the 1.7-ton next time, and we will be staying with Dalby Masterhire for our hire needs.It really was a great experience, and I will be recommending Masterhire, and especially Dalby branch, to all my friends.
The best place on the sunshine coast for all your equipment needs. In my experience they will do whatever they can to help out. The entire team are friendly, professional and the service is terrific. My most recent hire was a furniture trailer, and was exactly what I needed, particularly in the wet weather last week (if you are ever moving home, make sure to get one from Master Hire). Big thanks as always to Bart, Dan, Jarrod, Jake, Sam & Lindsay.
Exceptional service from the Dalby team. I will be utilizing your services again, and I'll be recommending your company to my friends and family. Cheers and thanks
We needed a 19 foot scissor lift to install security cameras in Kunda Park.Jarrod and his team delivered on time and unloaded onto a raised dock.The scissor lift was easy to operate and enabled us to complete the difficult install of the cameras.The machine was reloaded onto a tilt tray at the completion of the job.The pricing for the weekend was far better than their competition.We will use Master Hire again and would recommend them to anyone requiring hire equipment.
A genuinely easy experience and professional service. This was my first time hiring commercial equipment and definitely won’t be my last. Next time I’m in need of equipment Master Hire will likely be my first choice.
Steve, Drew & Mark!! Thank you for being so incredibly kind to me! I recently hired a concrete grinder and Masterhire Toowoomba North went above and beyond to help me. Even extending the hire for free when the disc was too smooth for the concrete. Nothing was too much trouble and they were so interested in my job being done right. Couldn’t ask for better fellas to deal with! I mentioned it to a few of my friends who have all had similar experiences with them. Thank you so much!
Went to Masterhire South Toowoomba and a young bloke Ash looked after my order. His service was exceptional, highly recommend these guys and credit to Masterhire employing people like Ash. Well done!!
Efficient and friendly service. I hired an airless spray paint unit for a weekend. The motor experienced an electrical problem after closing time on the Saturday. I was able to call and speak with Drew after hours and subsequently able to swap it over for another unit first thing Sunday morning to allow me to complete my job. Very impressed, will be using these guys again.
The Team at Molendinar are very professional, prompt with service in the pick-up area and easy to deal with. From the very first phone call l guarantee you that these guys are awesome in every aspect of business dealings. I definitely recommend Mastre Hire over any of their competitors hands down. Looking forward to my next adventure with you guys.....👍
Troy from Master Hire was very good to deal with when our club had difficulty sourcing portable toilets elsewhere for the 2022 Pan Pacific Games dragon boat competition.
Master Hire is an award winning QLD family owned and operated business.The team is made up of locals who live in and support the Gold Coast community.Supporting all types of construction projects from some of Queenslands largest in CIVIL, RAIL, BUILDING, WATER, GAS to VEGETATION, MAINTENANCE, SHUTDOWN, EMERGENCY (after hours) HOME RENOVATION - & everything in between, Master Hire provides plant and equipment to every kind of project/works & provide a 24/7 service through our after hours team.If your looking for reliability, safety and value for money in equipment hire, GIVE MASTER HIRE A CALL.Master Hire thrive on delivering great customer experiences & truly are BUILT ON SERVICE!
The staff at Master Hire -North Toowoomba are friendly and helpful. Steven went the extra mile and helped me with putting the mower in my car and taking it out.
Very helpful great customer service will take the time to show you how it works and only a phone call away if you need assistance on the job . I won't go anywhere else will always be master hire for my next project thanks to all at Master hire
Michael from Dalby MasterHire is an absolute Legend. I've been in a bind twice in the last month, and he has gone above and beyond to help me. Always friendly and happy to have a chat. I won't go anywhere else now. Thanks Michael!
